GTMF Terms & Conditions

Grand Teton Music Festival has put in place preventative measures in an effort to prevent the spread of COVID-19. All patrons attending this year’s events can expect the following safety and health procedures, regardless of personal vaccination status:

  • Patrons will be required to wear a face mask that covers the nose and mouth.
  • Seating assignments to be spaced apart and based on a reduced capacity.
  • Interactions between staff, musicians, volunteers and other patrons will be minimized.
  • Hand sanitizing stations will be readily available for all patrons and musicians.
  • Facilities will be extensively cleaned and sanitized between concerts.

With the unpredictable nature of the COVID-19 pandemic, these procedures may undergo occasional changes or additions from one day to the next. Please check back before attending any events for the latest updates. (Updated 03/12/2021)

Ticket Exchanges

You may exchange tickets by calling 307.733.1128, or by visiting the Fritz Box Office. Subscribers may exchange tickets free of charge. Single ticket buyers will be charged a $3.00 fee per exchange. Exchange requests are based on availability.

Ticket Returns

We are extremely appreciative when patrons return tickets prior to any concert, and will provide an acknowledgement of the donation for tax-deductions.

All sales are final. In the event of a cancellation for which there is no rescheduled date, a refund for this ticket may be issued at the discretion of the management. Grand Teton Music Festival does not refund tickets that have been voided due to breach of our Terms & Conditions.

COVID-19 Forgiveness Policy

The changes we have made for the 60th season are designed to help keep everyone safe, and to support our visitors, artists and staff in line with current requirements and restrictions relating to COVID-19. However, we understand that new policies reflecting the shifting environment surrounding the pandemic may alter patron experience this season.

There is a chance that capacity in Walk Festival Hall may increase as the summer progresses. If any policy changes make you uncomfortable, or if you or someone in your party is exhibiting COVID-19 symptoms, please call our Box Office to discuss returning or donating tickets no later than 2 hours prior to the event.

While our mission to provide exceptional musical experiences to the community holds true, the health and safety of our patrons, our musicians and our staff is our first priority.

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