Fritz Box Office

Phone: 307.733.1128
Located at the northeast corner of Walk Festival Hall in Teton Village
3330 Cody Lane Teton Village, WY 83025

Returns & Exchanges

Lost Tickets

For misplaced tickets, please call 307.733.1128 or visit the Fritz Box Office during the summer. We are happy to print replacement tickets or email them to you again.

Ticket Exchanges

You may exchange tickets by calling 307.733.1128, or by visiting the Fritz Box Office. Subscribers may exchange tickets free of charge. Single ticket buyers will be charged a $3.00 fee per exchange.

Ticket Returns

We are extremely appreciative when patrons return tickets prior to any concert, and will provide an acknowledgement of the donation for tax-deductions. We do not issue refunds for tickets.

Concert Etiquette & Policies


Grand Teton Music Festival concerts have a casual and welcoming atmosphere reflective of our mountain setting. There is no dress code and formal wear is not required. Most concertgoers wear casual western attire, though some take the opportunity to dress up.

Late Arrivals

Late arrivals are permitted into the hall only between movements or between pieces. If you arrive late, you may listen and watch the concert on a monitor in one of the entrance lobbies until ushers begin late seating.


The custom in America’s symphony halls is to wait until the end of a piece of music until you clap, rather than in between movements. Follow the the Program Book, which shows the movements for each piece. There is usually a 15-to-30-second pause between movements, which is where confusion about clapping usually occurs. If you are not quite sure if a piece is entirely over, simply follow the rest of the audience’s lead.


Photography and recording of any kind is prohibited in Walk Festival Hall.

Minimize Noise

Please silence cell phones and other devices prior to the start of the concert. Further, kindly unwrap all food or beverage items so as to minimize noise during the music.


Children of all ages are encouraged to attend GTMF’s Free Family Concerts. For other subscription events, children aged four and older are invited to attend for free.

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