Fritz Box Office

3330 W. Cody Lane
Teton Village, WY 83025

Phone: 307.733.1128

Located at the northeast corner of Walk Festival Hall in Teton Village
Closed for the season

Returns & Exchanges

Ticket Exchanges

You may exchange tickets by calling 307.733.1128, or by visiting the Fritz Box Office. Subscribers may exchange tickets free of charge. Single ticket buyers will be charged a $3 fee per exchange. Exchange requests are based on availability.

Ticket Returns

We are extremely appreciative when patrons return tickets prior to any concert, and will provide an acknowledgement of the donation for tax-deductions.

All sales are final. Grand Teton Music Festival does not refund tickets that have been voided due to breach of our Terms & Conditions.

COVID-19 Forgiveness Policy

The changes we have made for the 60th season are designed to help keep everyone safe, and to support our visitors, artists and staff in line with current requirements and restrictions relating to COVID-19. However, we understand that new policies reflecting the shifting environment surrounding the pandemic may alter patron experience this season.

If any policy changes make you uncomfortable, or if you or someone in your party is exhibiting COVID-19 symptoms, please call our Box Office to discuss returning or donating tickets no later than 2 hours prior to the event.

While our mission to provide exceptional musical experiences to the community holds true, the health and safety of our patrons, our musicians and our staff is our first priority.

Lost Tickets

For misplaced tickets, please call 307.733.1128 or visit the Fritz Box Office during the summer. We are happy to print replacement tickets or email them to you again.

Concert Etiquette & Policies


Grand Teton Music Festival concerts have a casual and welcoming atmosphere reflective of our mountain setting. There is no dress code and formal wear is not required. Most concertgoers wear casual western attire, though some take the opportunity to dress up.

Late Arrivals

Late arrivals are permitted into the hall only between movements or between pieces. If you arrive late, you may listen and watch the concert on a monitor in one of the entrance lobbies until ushers begin late seating.


The custom in America’s symphony halls is to wait until the end of a piece of music until you clap, rather than in between movements. Follow the the Program Book, which shows the movements for each piece. There is usually a 15-to-30-second pause between movements, which is where confusion about clapping usually occurs. If you are not quite sure if a piece is entirely over, simply follow the rest of the audience’s lead.


Photography and recording of any kind is prohibited in Walk Festival Hall.

Minimize Noise

Please silence cell phones and other devices prior to the start of the concert. Further, kindly unwrap all food or beverage items so as to minimize noise during the music.


Children of all ages are encouraged to attend GTMF’s free Family Concert and free GTMF On the Road events. For outdoor ticketed concerts, children age 17 and under can attend for free in G/A lawn seating.

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